During September 2008 Aslam Raffee, as chair of the South African government OSS and Open Standards Working Group , started a campaign against digital apartheid, discrimination by government websites based on the type of browsers which people use. Now the campaign has caught on in Brazil.
In South Africa, ironically it was the Independent Electoral Commission website which discriminated against South Africans who don’t purchase a particular brand of proprietary software. Citizens who tried to access the site, including increasing numbers of government employees who use open source browsers such as Mozilla’s Firefox, or Opera, were met with a notice that the site would not display for them, and a link to an invitation to purchase not only Microsoft Internet Explorer, but also the operating system to which it is confined.
The IEC did not update their site until Mr Raffee and the Shuttleworth Foundation made a complaint to the South African Human Rights Commission. The IEC ultimately changed its site, removing non standard features. Our concern when we drafted that the complaint is was that “Internet access is beyond the reach of far too many South Africans, to impose additional cost barriers on those who obtain access in favour of a software vendor is unacceptable.”
This has inspired a similar campaign in Brazil, where Brazilian blogger Jomar, has made a complaint to the Brazilian National Commission for Human Rights and Citizenship.
However despite the successes there are still South African government sites which due to non standard elements are usable only with a particular proprietary browser, rendering the government services inaccessible to many South Africans. If you come across any of these please advise Mr Rafjee on his blog.
This is not an issues which affects only wealthy people, more and more South Africans are getting access to the Internet, and to government services via the Internet, using cellphones, and browsers like Opera Mobile which are optimised to work on cellphones. In turn these people serve as intermediaries who help other people to access information and other services. The South African government commitments to Open Standards and to open source are crucial in building a society in which technology serves people, all the people.
There are many in the developing world who look to the example set by South Africa, lets be worthy of their regard.